OpsCore
One system to run your entire SaaS operation
Industry
SaaS Ops
Tech Stack
Next.js · .NET
Timeline
5 Weeks
Impact
5 Tools Into 1
An early-stage US SaaS company with 200+ active users and a small team managing the product, support, and operations. The founder was managing the business across 5 different disconnected tools - a CRM, custom user spreadsheet, billing tool, support inbox, and basic analytics.
No single source of truth.
User data lived in separate places. Support staff had to check 3 systems to understand who a user was and what they'd recently done.
Blind spots in key metrics.
MRR, churn, and conversion numbers were calculated manually from different exports, leading to decisions based on old data.
Scaling was impossible.
The patchwork could handle 200 users, but at 500+ the manual friction would have broken the business operations completely.
CraftWave built OpsCore - a unified admin panel that brought all operational data into one place, allowing the team to manage the product without switching platforms. Built around four core modules:
User Management
Full profile, activity history, and billing status searchable from one screen.
Metrics Dashboard
Real-time MRR, churn rate, and trial conversions updated automatically.
Support Tools
Incoming requests linked directly to user accounts for full context.
Subscription Management
Plan changes and cancellations managed directly with a full audit log.
Unified Operations
5 disconnected tools replaced with 1 single system.
Instant Visibility
Key business metrics available in real-time.
Faster Support
Response times cut in half with full user context.
Scaling Ready
Built to handle 10x growth without architectural changes.
Building a SaaS product and need
a proper admin panel?
We can build a system like OpsCore in 5 weeks. Fixed price. No calls. Everything handled over email.
We design and engineer digital systems that outperform, scale, and dominate.
Ready to Get
Started?
Tell us what you need and we'll get back to you within 24 hours.