FreightFlow
Real-time logistics operations - no spreadsheets required
Industry
Logistics
Tech Stack
React · Laravel
Timeline
4 Weeks
Impact
40% Efficiency
A mid-size US freight company managing 50+ active shipments daily across multiple routes and drivers. Their operations team was tracking everything in a shared Excel spreadsheet - updated manually throughout the day by staff calling drivers for status updates.
No real-time visibility.
The spreadsheet showed what happened - not what was happening right now. Managers had no live view of where shipments were.
Manual status updates.
Every status change required a phone call from the driver and manual cell entry, consuming 3-4 hours of staff time daily.
No client self-service.
Clients called constantly for updates, taking up 5-10 minutes per call to manually look up spreadsheet records.
CraftWave built FreightFlow - a real-time logistics operations dashboard that replaced the shared spreadsheet entirely. The system was designed around three user types:
Operations Managers
Full live visibility via WebSocket connections - no refresh needed.
Drivers
Mobile-friendly interface with one-tap status updates.
Clients
Private portal to see real-time shipment status independently.
40% Time Reduction
Operations team reclaimed 3+ hours daily.
Zero Missed Updates
Every status change logged automatically.
60% Fewer Calls
Improved client satisfaction through portals.
Running your logistics
operations on spreadsheets?
We can build you a system like FreightFlow in 4 weeks. Fixed price. No calls. Everything handled over email.
We design and engineer digital systems that outperform, scale, and dominate.
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