Real-time logistics operations - no spreadsheets required
Industry
Logistics
Tech Stack
React · Laravel
Timeline
4 Weeks
Impact
40% Efficiency
A mid-size US freight company managing 50+ active shipments daily across multiple routes and drivers. Their operations team was tracking everything in a shared Excel spreadsheet - updated manually throughout the day by staff calling drivers for status updates.
No real-time visibility.
The spreadsheet showed what happened - not what was happening right now. Managers had no live view of where shipments were.
Manual status updates.
Every status change required a phone call from the driver and manual cell entry, consuming 3-4 hours of staff time daily.
No client self-service.
Clients called constantly for updates, taking up 5-10 minutes per call to manually look up spreadsheet records.
CraftWave built FreightFlow - a real-time logistics operations dashboard that replaced the shared spreadsheet entirely. The system was designed around three user types:
Operations Managers
Full live visibility via WebSocket connections - no refresh needed.
Drivers
Mobile-friendly interface with one-tap status updates.
Clients
Private portal to see real-time shipment status independently.
40% Time Reduction
Operations team reclaimed 3+ hours daily.
Zero Missed Updates
Every status change logged automatically.
60% Fewer Calls
Improved client satisfaction through portals.
Running your logistics
operations on spreadsheets?
We can build you a system like FreightFlow in 4 weeks. Fixed price. No calls. Everything handled over email.
We design and engineer digital systems that outperform, scale, and dominate.
Tell us what you need and we'll get back to you within 24 hours.